• In-depth understanding of company services and its position in the industry
• Knowledge of sales process from initiation to close
• Understanding customer’s needs and identifying sales opportunities
• Answering potential customers questions and sending additional information per email
• Creating and maintaining a database of current and potential customers
• Keeping up with product and service information and updates
Explaining and demonstrating features of products and services, Set up and deliver sales presentations, product/service demonstrations, and other sales actions
• Team with channel partners to build pipeline and close deals
• Staying informed about competing products and services
Upselling products and services
• Researching and qualifying new leads
• Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
• Collaborate with Sales Supervisor and Account Managers to determine necessary strategic sales approaches
• Ensure follow-up by passing leads to Account Managers with calls-to-action, dates, complete profile information, sources, and so on
• Assist in creating RFP responses to potential clients
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events
• Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell
• Handle inbound, unsolicited prospect calls and convert them into sales
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