Creates/confirms transport order to ensure delivery of the shipment to the final customer
Performs booking and booking optimization
Prepares, controls and distributes all required Import documents to counterparts (carrier, consignee, supplier, etc.) and then checks responses from counterparts and finalizes validation of required documents
Follows-up on shipment status in the Import area; identifies incidents and ensures resolution of incidents
Supports Customer Service in the incident and exception management resolution
Maintains excellent relationships with suppliers
Is responsible for identifying performance issues of suppliers, and proposes solutions to improve/correct performance
Performs IT systems related tasks to provide up to date information on shipment