Provide administrative assistance to the sales team, including scheduling meetings, managing calendars, and preparing documents and reports.
Organize and maintain sales records, customer databases, and other relevant documentation.
Act as a primary point of contact for customers, addressing inquiries and providing information about products and services.
Communicate with customers to understand their needs, resolve issues, and ensure overall satisfaction
Process and manage customer orders, ensuring accuracy and timely delivery.
Collaborate with various internal departments, such as production and logistics, to fulfill customer orders efficiently.
Assist the sales team in creating and updating sales presentations, proposals, and other materials.
Monitor and report on sales activities, track performance against targets, and provide regular updates to the sales team.
Prepare and send price quotations to customers in collaboration with the sales team.
Coordinate with the pricing department to ensure accurate and competitive pricing.
Conduct market research to identify potential clients, market trends, and competitors.
Provide insights and recommendations to the sales team based on market analysis
Cultivate and maintain positive relationships with existing and potential customers.
Collaborate with the sales team to identify opportunities for upselling and cross-selling
Assist in organizing and coordinating events such as trade shows, conferences, and customer meetings.