• Coordinating with banks for managing LCs & Documentations;
• Ensuring the proper and timely movement of freight and information, while providing an
exceptional customer service within the Ocean Import department;
• Coordinating with supplier and CHA;
• Arranging commercial invoice and packing list from the supplier;
• Providing documents to CHA and arranging Checklist;
• Handling Pre and Post Shipment documents;
• Interacting with our customers in arranging their international shipments, proactively
monitor shipment in-transit and keep customer appraised with regards to arrival times,
delays or transit issues and help to ensure we meet or exceed customer expectations at all
times;
• Ensuring all documentation is supplied in a timely manner to Shipping line/Customer;
• Good Communication to Supplier with Mail and Personal contact;
• Set goals and meet with operations lead/supervisor/manager to discuss progress Roles;
• Understand department process flow, constantly looking for areas of improved
efficiency;
• Ensure timely delivery of freight to customers;
• Ensure accurate and timely data entry into operating systems, as per the operating
process standards;
• Coordinating with Inter-department for documentation;
• Managing company's Trade portali in coordination with business heads for prices booking;
• Liasoning with accounts department for payments processing for duties etc.
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