Greet Visitors and Clients: Welcome visitors and clients in person or via phone.
Answer and Direct Phone Calls: Handle incoming calls, direct them, and take messages.
Manage Appointments and Scheduling: Schedule meetings and appointments, manage calendars.
Handle Mail and Deliveries: Receive, sort, and distribute incoming mail and packages.
Maintain Office Supplies: Monitor and stock office supplies.
Perform Administrative Tasks: Handle filing, data entry, and office record-keeping.
Manage Office Security: Control visitor access, issue badges, and maintain a log.
Assist with Customer Inquiries: Provide information about the company and services.
Coordinate Office Services: Assist in organizing events, meetings, and catering.
Maintain Cleanliness and Organization: Keep the reception area tidy and presentable.
Handle Cash or Payments: Assist with cash transactions or billing, if applicable.
Support Other Departments: Provide general support to other teams as needed.
Required Skills
Communication Skills: Clear and professional verbal and written communication.
Customer Service: Friendly, approachable, and responsive to customer needs.
Organization: Strong ability to manage tasks and stay organized.
Multitasking: Ability to handle multiple tasks simultaneously.
Problem-Solving: Addressing and resolving inquiries or issues efficiently.
Attention to Detail: Ensuring accuracy in scheduling and documentation.
Technical Proficiency: Familiar with office equipment and software.
Time Management: Efficient in managing time and meeting deadlines.
Confidentiality: Handling sensitive information with discretion.
Adaptability: Flexibility to adjust to changing tasks and environments.